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Privacy Policy

Thank you for choosing North Shore Digital (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website or engage with our marketing agency services. This Privacy Policy applies to both Canadian and US clients.


1. Information We Collect:

a. Personal Information:   

    • We may collect personal information such as your name, email address, phone number, and business information when you interact with our website, submit forms, or communicate with us.

b. Non-Personal Information:

    • We may automatically collect non-personal information, such as IP addresses, browser type, and device information, to enhance the functionality of our website and improve your experience.


2. How We Use Your Information:

a. We use your personal information for purposes including:

    • Providing and improving our services.

    • Communicating with you about our services and promotions.

    • Responding to inquiries and providing customer support.

    • Analyzing website usage and trends.

b. Non-personal information is used for analytics and to enhance the performance and security of our website.


3. Information Sharing:

a. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

b. We may share your information with trusted third-party service providers who assist us in delivering our services, provided they agree to keep your information confidential.

c. We may disclose your information if required by law or to protect our rights, property, or safety.


4. Cookies and Tracking Technologies: Temporary Cookies and “Remember Me” Cookies:

We do not actively collect cookies for tracking purposes as our collection is limited to temporary and “Remember Me” cookies only. 

a. We utilize temporary cookies and “Remember Me” cookies to enhance your browsing experience on our website. Temporary cookies are session-based and are only stored for the duration of your visit to our site. “Remember Me” cookies, if you choose to enable this feature, allow us to recognize you upon subsequent visits for a more seamless experience.

b. These cookies are not actively collected for the purpose of tracking your online activities beyond your interaction with our website. You have the option to manage your preferences regarding the use of these cookies through your browser settings.

c. It’s important to note that while these cookies enhance user experience, you can choose to disable them in your browser settings if you prefer not to have this functionality enabled.


5. Your Choices:

a. You can opt-out of receiving promotional emails by following the instructions in the email.

b. You can disable cookies in your browser settings.


6. Security:

a. We implement security measures to protect your personal information from unauthorized access and use.

b. However, no method of transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.


7. International Data Transfers:

a. Your information may be stored and processed in Canada or other countries where our service providers are located.

b. By using our services, you consent to the transfer of your information to countries outside your country of residence.


8. Children’s Privacy:

a. Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.


9. Changes to this Privacy Policy:

a. We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website.


10. Contact Us:

If you have any questions about this Privacy Policy, please contact us at [email protected].

By using our website or services, you agree to the terms of this Privacy Policy.

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North Shore Digital is an award-winning digital marketing agency based out of North Vancouver, BC. We are experts in lead generation, Google Ads, SEO, and ROI analytics for landscapers, home services, construction, health practices and private schools.

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