{"id":20328,"date":"2023-10-29T14:41:17","date_gmt":"2023-10-29T14:41:17","guid":{"rendered":"https:\/\/northshore.digital\/resources-copy\/"},"modified":"2024-03-08T02:05:01","modified_gmt":"2024-03-08T02:05:01","slug":"client-charter","status":"publish","type":"page","link":"https:\/\/northshore.digital\/client-charter\/","title":{"rendered":"Client Charter"},"content":{"rendered":"\n
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Resources<\/a><\/p> <\/div>\n<\/div>\n\n

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CLIENT CHARTER<\/h1> <\/div>\n<\/div>\n\n
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Key expectations to guide our partnership when we work together.<\/strong><\/p> <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t

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The North Shore Digital\u2019s Client Charter<\/p> <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t

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1. Regular & Proactive Communication<\/h3>\n

Please maintain clear communication via email and watch any video explanations we send to you. Be proactive in accepting or scheduling meetings with our team. Meetings foster transparency and alignment and are used to discuss campaign performance, results, and strategies. For our full-service clients, meeting each month is highly recommended.<\/p>\n

2. Access to Online Platforms, Resources & Up-to-Date Payment Method<\/h3>\n

Please ensure that we have access to platforms such as your website, domain registrar, Google Analytics, Ads, and Business Profile. Provide us with branding materials, such as logos, images, and videos needed to execute campaigns.\u00a0We need an up-to-date payment method on record. Credit cards\u00a0<\/span>expire\u00a0<\/span>often and leads to pausing of campaigns.<\/span><\/p>\n

3. Clearly Defined Goals, Timely Feedback & Approvals<\/h3>\n

Please provide well-defined goals and objectives for your campaigns. These goals will guide strategies and efforts.\u00a0Important updates, feedback, and decisions should be communicated in a clear and organized manner. Timely feedback and approvals help us make necessary adjustments efficiently.\u00a0<\/span><\/p>\n

4. Budget Alignment & Realistic Expectations<\/h3>\n

Please allocate a realistic budget that aligns with your goals and resources based on our recommendations. Have realistic expectations about the outcomes of your digital marketing efforts. Results might take time and may vary based on the industry and competition. We ask for three months to set up, configure and optimize your campaigns.\u00a0<\/span><\/p>\n

5. Trust, Autonomy and Collaboration<\/h3>\n

Please trust our expertise and allow us autonomy to make strategic decisions. Micromanaging can hinder creativity and efficiency.\u00a0Be open to considering our recommendations and suggestions based on our expertise. Collaboration between our teams leads to more effective campaigns and productivity.\u00a0<\/span><\/p>\n

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By adhering to these expectations, we can work together harmoniously to achieve successful campaigns and a fruitful partnership.<\/h2> <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"

Resources<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nClient Charter | Partnership Expectations<\/title>\n<meta name=\"description\" content=\"Key expectations to guide our partnership when we work together.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/northshore.digital\/client-charter\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client Charter | Partnership Expectations\" \/>\n<meta property=\"og:description\" content=\"Key expectations to guide our partnership when we work together.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/northshore.digital\/client-charter\/\" \/>\n<meta property=\"og:site_name\" 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Digital"},"image":{"@id":"https:\/\/northshore.digital\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/digitalnorthshore","https:\/\/x.com\/dignorthshore","https:\/\/www.youtube.com\/channel\/UCbmTYFfnlOniRPvVleJrmKg","https:\/\/www.linkedin.com\/company\/northshoredigital","https:\/\/www.pinterest.ca\/northshoredigital\/","https:\/\/www.instagram.com\/northshoredigital\/"]}]}},"builder_content":"<p><a href=\"\/resources\/\">Resources<\/a><\/p>\n<h1>CLIENT CHARTER<\/h1>\n<p><strong>Key expectations to guide our partnership when we work together.<\/strong><\/p>\n<p>The North Shore Digital\u2019s Client Charter<\/p>\n<h3>1. Regular & Proactive Communication<\/h3> <p>Please maintain clear communication via email and watch any video explanations we send to you. Be proactive in accepting or scheduling meetings with our team. Meetings foster transparency and alignment and are used to discuss campaign performance, results, and strategies. For our full-service clients, meeting each month is highly recommended.<\/p> <h3>2. Access to Online Platforms, Resources & Up-to-Date Payment Method<\/h3> <p>Please ensure that we have access to platforms such as your website, domain registrar, Google Analytics, Ads, and Business Profile. Provide us with branding materials, such as logos, images, and videos needed to execute campaigns.\u00a0We need an up-to-date payment method on record. Credit cards\u00a0expire\u00a0often and leads to pausing of campaigns.<\/p> <h3>3. Clearly Defined Goals, Timely Feedback & Approvals<\/h3> <p>Please provide well-defined goals and objectives for your campaigns. These goals will guide strategies and efforts.\u00a0Important updates, feedback, and decisions should be communicated in a clear and organized manner. Timely feedback and approvals help us make necessary adjustments efficiently.\u00a0<\/p> <h3>4. Budget Alignment & Realistic Expectations<\/h3> <p>Please allocate a realistic budget that aligns with your goals and resources based on our recommendations. Have realistic expectations about the outcomes of your digital marketing efforts. Results might take time and may vary based on the industry and competition. We ask for three months to set up, configure and optimize your campaigns.\u00a0<\/p> <h3>5. Trust, Autonomy and Collaboration<\/h3> <p>Please trust our expertise and allow us autonomy to make strategic decisions. Micromanaging can hinder creativity and efficiency.\u00a0Be open to considering our recommendations and suggestions based on our expertise. Collaboration between our teams leads to more effective campaigns and productivity.\u00a0<\/p> <p>\u00a0<\/p>\n<h2>By adhering to these expectations, we can work together harmoniously to achieve successful campaigns and a fruitful partnership.<\/h2>","_links":{"self":[{"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/pages\/20328"}],"collection":[{"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/comments?post=20328"}],"version-history":[{"count":5,"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/pages\/20328\/revisions"}],"predecessor-version":[{"id":23533,"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/pages\/20328\/revisions\/23533"}],"wp:attachment":[{"href":"https:\/\/northshore.digital\/wp-json\/wp\/v2\/media?parent=20328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}