Skip to content
Digital Marketing | Hosting | SEO

How Cloudways Helped Us Level Up Our Hosting Game

Key Takeaways

We were recently featured in a Cloudways and DigitalOcean case study

Here is some behind-the-scenes context about why we chose Cloudways as our hosting partner—and how it’s transformed our offering for clients.

Before working with Cloudways, we had issues with website uptime, performance and a lack of innovation and foresight when it came to futureproofing website infrastructure and server technology.

Now we’re a Gold Partner with enhanced technical support and exceptional performance for our 140+ client websites and landing pages. 

3 min read

The Challenge: Hosting That Could Keep Up

At North Shore Digital, we build and manage dozens of WordPress websites for home services, schools, health practices, and more. Over the years, we’ve worked with a range of hosting providers—some good, some not-so-good. But as we scaled, we ran into a few recurring issues:

  • Performance inconsistency: Some sites loaded slowly or lagged under peak traffic.
  • Security gaps: We needed stronger protection against threats.
  • Limited control: We wanted to manage server-level settings without wrangling cPanel.
  • Support that couldn’t scale: Waiting on tickets when a site’s down isn’t acceptable.

We needed a partner that could offer performance, security, flexibility—and peace of mind.

Cloudways Digital Ocean Gold Partner
Our Cloudways Digital Ocean Gold Partner Badge

The Solution: Cloudways + DigitalOcean + CloudFlare Enterprise

After testing a few managed cloud hosting platforms, Cloudways stood out. Paired with DigitalOcean’s infrastructure, it checked every box:

  • Speed: Our sites load faster, and we’re able to show clients tangible improvements in page speed metrics—great for SEO and UX.
  • Security: With firewalls, bot protection, and automatic backups, we sleep better at night.
  • Ease of Use: The Cloudways dashboard is clean, intuitive, and gives us real-time control without a steep learning curve.
  • Support: Their 24/7 chat has been a game-changer. We’ve had rapid resolutions to everything from plugin conflicts to SSL setups.

By becoming a Cloudflare Enterprise Agency Partner, this has taken things to the next level. We appreciate being able to easily integrate Cloudways and Cloudflare in your dashboard, and we will turn on the Cloudflare Enterprise Add-on for all our clients now. This has unlocked even better security and performance for our clients. 

The Result: A Better Product for Our Clients

Hosting may be in the background, but it powers everything. With Cloudways, we’re now able to offer a more stable, secure, and scalable foundation to our clients’ websites.

Whether we’re onboarding a private school with custom lead gen forms or managing a landscaping company’s seasonal traffic spike, we’re confident that their site will perform. That trust extends to our team too—we don’t have to micromanage uptime anymore.

Why It Matters

We talk a lot about SEO, UX, and conversion tracking—but none of that matters if the site is slow or unstable. Partnering with Cloudways has made our product better from the ground up. It’s one of those choices that just works—and keeps working.

And yes, being asked to participate in their case study was a nice bonus. 😊


If you’re interested to learn more about how our managed hosting and website maintenance program could benefit your company

👉 Explore the hosting services page and fill out the form

WORK WITH US let’s get started

Leave a Reply

Your email address will not be published. Required fields are marked *

How Cloudways Helped Us Level Up Our Hosting Game

North Shore Digital is an award-winning digital marketing agency based out of North Vancouver, BC. We are experts in lead generation, Google Ads, SEO, and ROI analytics for landscapers, home services, construction, health practices and private schools.

Follow Us

© 2026 North Shore Digital | All Rights Reserved